A customer care strategy plays an important role in building customer satisfaction, helping you to retain loyal customers and increase levels of repeat business. Today’s fast paced business landscape presents various challenges in retaining existing customers and securing new ones in order to meet the stakeholders’ expectation of year on year growth. The rapid inroads that technology and social media has made into the daily lives of almost all individual means that our conventional marketing, promotion and sales approach are not so effective any more.
Therefore, in order to provide the opportunity for you to learn the latest tricks of the trade from an experienced professional, Mr. Sesiri Patherine, CEO of London Institute of Business & Technology, we would like to invite you for the three-day intensive ‘Modern Customer Care Strategies’ training workshop at Thimphu TechPark, 31st Jan – 2nd Febraury, 2019, for a fee of only Nu. 15,000 per person.